Brands we install
Hikvision camera support and upgrades
Have a Hikvision camera system? We troubleshoot recorders and cameras, fix remote viewing and help you decide whether to repair or upgrade.
5.0 on Google · 60+ reviewsMany homes and businesses have Hikvision cameras and recorders installed years ago. Common problems include cameras going offline, recorders that stopped recording, lost passwords and remote viewing that stopped working.
We troubleshoot the system, fix what can be fixed, and when equipment is aging or a business has compliance needs, recommend an upgrade while reusing the cabling where possible.
What we fix
Common Hikvision problems.
- Cameras offline or no picture
- Recorder not recording or full
- Lost admin password
- Remote viewing app not connecting
- Time and date wrong on recordings
Upgrades
When an upgrade makes sense.
- Several cameras failing
- Recorder out of support or failing
- A business that needs NDAA-compliant equipment
- You want better video and Control4 integration
FAQ
Hikvision camera support and upgrades: common questions
Can you recover my recorder password?
Often, with the right process and proof of ownership.
Should I replace my Hikvision system?
If it works well, not necessarily. If it's failing or you need compliant equipment, we'll recommend options like Luma or ClareVision.
Can you reuse my cables?
Usually, if they're network cables in good condition.
Free quote. Often same-day appointments.